Healthcare Service Quality Model of Private Hospitals in Bangkok, Thailand
نویسندگان
چکیده
منابع مشابه
Healthcare Services Quality in Malaysian Private Hospitals: A Qualitative Study
Background and objectives: Services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. However, there is a major gap in the relevant literature in Malaysia in this particular field. Thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the Mala...
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To the Editor—Pathogens can contaminate the environment and cause infections. In hospitals, contamination of the environment is frequent and expected. Toilets in hospitals are an area of concern. The high contamination rates of toilet tap handles or levers for manual flushing are reported in many publications. Toilet seats and handles are commonly found to be contaminated. A good “toilet design...
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BACKGROUND Highly competitive market in the private hospital industry has caused increasing pressure on them to provide services with higher quality. The aim of this study was to determine the different dimensions of the service quality in the private hospitals of Iran and evaluating the service quality from the patients' perspective. METHODS A cross-sectional study was conducted between Octo...
متن کاملhealthcare services quality in malaysian private hospitals: a qualitative study
background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...
متن کاملPrivate healthcare quality: applying a SERVQUAL model.
PURPOSE This paper seeks to develop and test the SERVQUAL model scale for measuring Malaysian private health service quality. DESIGN/METHODOLOGY/APPROACH The study consists of 340 randomly selected participants visiting a private healthcare facility during a three-month data collection period. Data were analyzed using means, correlations, principal component and confirmatory factor analysis t...
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ژورنال
عنوان ژورنال: Psychology and Education Journal
سال: 2021
ISSN: 0033-3077
DOI: 10.17762/pae.v58i1.1419